Who we are?

ECHO Technology Solutions (ECHO TS) is a full-service IT consulting firm headquartered in San Francisco with a global team in Bosnia and Bulgaria. We serve small and medium sized companies and organizations in a variety of industries. ECHO is also proud to support numerous nonprofit organizations success and impact by providing exceptional solutions and customer service across the entire technology spectrum – IT outsourcing, Salesforce solutions, security, and more.

The job description

A critical role supporting both clients and ECHO’s sales and marketing teams, the UX/UI Designer will be responsible for a variety of projects including, but not limited to, web design, app design, design revision, brochures, half-pagers, whitepapers, case studies, presentations and logos etc. This role will report to the Director of Software Solutions. This role supports ECHO’s sales and marketing team (50%) and ECHO’s services team (50%) working with clients on projects where UX/UI is needed. Below are some of the responsibilities:

• Create and maintain visual content for ECHO's website, social media pages, marketing collateral (internal and external), products and services.
• Create high-fidelity mockups/designs for responsive web experiences across desktop and mobile.
• Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.
• Create overall concepts for the user experience within a webpage or marketing collateral, ensuring all interactions are intuitive and easy for users.
• Communicate with sales and marketing team and services teams (when required) to develop a keen understanding of our audiences and help create a unique design aesthetic for each of our many web properties that are aligned to the needs of our buyer personas/target audiences.
• Set design requirements based on briefs from internal teams. Collaborate with software development and IT teams to solve UX issues with visual and functionality-based solutions. Work with sales and marketing team to align marketing initiatives and brand voice.
• Performance-focused design: building a creative strategy and develop web assets aimed at hitting key performance metrics (e.g. click-through rate, conversion rate) on various platforms
• Rapidly test and iterate your designs. Analyze user responses and website data to determine high traffic web pages and why some perform better than others.
• Maintain graphic standards and consistency for the ECHO website and all digital platforms.

More about you

You must bring the following:

• Proven history (with a portfolio) of designing highly effective user experiences on the web.
• 2+ years of experience in building responsive web design that work well on multiple screen sizes
• Proficiency in basic front-end languages: HTML5, CSS3, JavaScript and SaaS
• Proficiency in graphic design principles (typography, grids, layout, color), UX, UI, and IxD
• Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
• Strong working knowledge of tools such as Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz, Adobe After Effects, InDesign
• Ability and experience identifying points of friction in the user experience and creating testable ideas to alleviate them.
• Experience with A/B testing, personalization concepts and tools
• Good understanding of how to use metrics to analyze and continuously improve the user experience
• Quantitative and user behavior analysis skills
• Excellent organizational and time management skills
• Creative ideas with a problem-solving mindset

What we offer?

• competitive salary
• growth opportunities
• relaxed, fun atmosphere and modern work environment
• team buildings and other organized activities
• occasional visits to our international clients
• work equipment
• a lot of interesting projects
• you will expand a group of people you consider family
• flexible working hours

If you meet the requirements for this position and what we have to offer sounds like a fair deal to you, then don't waste any more time! Become a part of our story by sending your application including your CV to info@iteontech.ba

We are looking forward for a chance to meet you!