ABOUT US

ECHO Technology Solutions (ECHO) is a Salesforce consulting firm headquartered in San Francisco. We take pride in the quality of services we provide to our clients and always go the extra mile to earn their trust. Our clients are spread across several industries and feature some of the most prominent organizations in the San Francisco Bay Area and across the globe.

ECHO has been providing business application software development, custom Salesforce implementations, data migrations, development support, marketing automation, integrations with third-party apps, and business analytics to organizations, since 2002.

 Our team has successfully completed over 500 software development projects, serving organizations ranging in size from 25 – 25,000 employees.  Headquartered in San Francisco, ECHO’s global team also works in Bosnia and Herzegovina, and Ukraine. ECHO offers a competitive salary, good benefits, a great team, tremendous growth potential, and the ability to help change the world into a better place for all of us.

ABOUT THE PROGRAM

We are looking for talented, ambitious, and hard-working final-year students, graduates, or everyone with little or no work experience who wants to redirect or start their career in Salesforce. Salesforce Academy is entirely remote and will be guided by dedicated mentors. During this two-month program, candidates will have their own mentor, who will be available during the internship and when working on the assigned task. You will have the opportunity to learn, grow, and earn full/time job. ECHO will offer a full/time position to all candidates who successfully pass the Salesforce Administrator Certification Exam (paid by ECHO).  The Salesforce Academy is based on self-learning under the supervision of a mentor while using self-paced online learning platforms. Our goal is to help the candidates to start learning Salesforce and prepare them for future careers at ECHO. 

General Information

Position: Salesforce System Administrator

Location: BiH, remote

Area of interest: IT, Administration, Consulting, Development

Start: The beginning of September

Duration of the program: 2 months

KEY REQUIREMENTS

• Background or interest in programming 
• Intermediate level of written and verbal English 
• Desire to learn something new
• Great time-management, organizational, and communication skills

You are the right candidate if:

• You finished your studies and you're looking for your first opportunity
• You have basic programming knowledge (OOP, HTML, CSS, Databases) 
• You're ready to start your career at ECHO after the program

YOUR FUTURE ROLE

What is a Salesforce System Administrator?

A Salesforce Admin best understands how to make the platform work for the organization’s goals. Smaller organizations might need just several hours per week of System Administration. Larger organizations might utilize an entire team to support the Salesforce platform. Salesforce Administrators collaborate with stakeholders to define system requirements and customize the platform. To put it simply, they enable both users and the organization to get the most out of the Salesforce platform.

Salesforce Administrators are responsible for the day-to-day configuration, support, maintenance, and improvement of the organization’s Salesforce platform. Working closely with the organization’s staff, the administrator identifies, develops, and deploys new business processes. The Salesforce Administrator role is a part technical project manager, part administrator, part Salesforce analyst, and part technical support, but fully committed to the client’s mission.

Salesforce Administrator Responsibilities:

• They are a vital bridge between business and technology.
• Serve as primary system administrator for the Salesforce environment within an organization
• Ensuring optimal performance of Salesforce users
• Focus the organization’s use of data on what best serves the organization’s mission
• Upgrading and configuring Salesforce systems for optimized integration.
• Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
• User training
• User support: adding and deactivating users
• System Security and Maintenance

Some of the tasks described here go beyond traditional system administration, but with our large team of certified Salesforce Developers, the ECHO team can accomplish any Salesforce-related jobs, no matter how big or small they might be.

If you meet the requirements above and if what we have to offer sounds like a fair deal to you, then don't waste any more time! Become a part of our story by sending your CV to hr@echots.com