onecontact TECH is hiring a Site Reliability Engineer who will be responsible for cultivating a collaborative environment and building resilient infrastructure and tooling solutions to support the engineering team and ensure service availability. 

Roles and Responsibilities

• Contribute to the team and build resilient infrastructure and tooling solutions to support Engineering
• Support business infrastructure to ensure service availability, including outside of business hours
• Cultivate interpersonal relationships through superior communication skills
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems
• Participate in incident management and driving root cause analysis (RCA) and risk management processes

Job Requirements

• Expertise with cloud computing providers (GCP, AWS, etc.)
• Expertise with Go and Python along with Bash or other scripting languages
• Proficient with CI/CD tooling (Jenkins, GitLab-CI, etc.)
• Experience with Kubernetes
• Familiar with unit testing frameworks
• Utilized git for version control as well as supporting platforms, like Bitbucket or Github
• Experience monitoring availability and performance using tools like Grafana; familiarity with Prometheus and related tools is desirable
• Experience in all of the following, proficient in at least one:
  - Supporting different database platforms, including relational and non-relational
  - Containerization automation (build, deployment, etc.)
• The ability to iterate on solutions and respond to change effectively

Job Requirements

• Minimum 5 years of related experience
• Bachelor's Degree in Computer Science
• Experience with Kubernetes and container automation, build and deployment
• Experience supporting relational and non-relational databases 

What We Offer

• 100% Remote Work- Work From Anywhere
• Opportunity To Learn & Develop New Skills
• An Open & Collaborative Work Environment
• Cutting Edge Technology and Implementations
• Generous Compensation based on Industry Standards + Benefits

Working Hours 

10 AM - 6 PM CET (flexibility required during upgrades or critical issues for on-call support)

Take charge of supporting service reliability, capacity, and performance & Apply Today!