Deployment & Training Engineer

Datum objave: 02.11.2022.
Bicom Systems Tuzla

Bicom Systems was founded in 2004, and has grown to become a leading global company, employing people across the world. Our teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and above all – Telecommunication Service Providers.

At this moment our clients are using our virtualization solution, SERVERware, and our PBX telecommunications solution, PBXware on tens of thousands of unique instances. Millions of end-users are using our VoIP phone and application solutions, Meeting, gloCOM GO and gloCOM and consuming over tens of millions of calls and meetings per day. We achieve all that by creating close relationships with our partners and the whole ecosystem we are in.

While our focus is on satisfying the client's needs, we do care about employee's well-being including personal career and knowledge path, life-work integration, and stress management. Our employees can and are working from home, all over the world. Join us from wherever you are and become part of the Bicom family while we are liberating the world from traditional communication systems!

We provide:

  • Relaxed and exciting work environment;
  • 1 week of personal development for every 3 weeks of work with our BiAgile weeks;
  • Shorter work hours on Friday for a better rest;
  • Fitpass access to keep you healthy and happy;
  • Supportive company culture;
  • "in-house" soft-skills trainings;
  • All the equipment you need to shine; 
  • Yearly medical chekup;
  • Paid maternity and paternity leave;
  • Paid certification program;
  • Team buildings;
  • Company bonuses

Your day looks like this:

  • Implementation, installation, configuration, and testing of necessary software and hardware to existing and new clients;
  • Training clients on purchased/leased software, to enable efficient use of software;
  • Responsible for planning and executing various post-deployment projects, such as server reconfiguration and installation, cluster upgrades, various hardware and geographic software migrations, and similar projects;
  • Holds training of existing programs/software and QA sessions;
  • In charge of simple applications;
  • Holds all other internal training of existing programs/software for new employees.

Requirements:

  • Basic knowledge of Linux and IP networks;
  • Strong interpersonal and communication skills;
  • Organized and disciplined;
  • Ability to conduct long training sessions with clients;
  • Proficiency in spoken and written English.

This is how you stand out:

  • Basic experience/understanding in hardware and servers;
  • Voice over IP;
  • Bachelor degree in IT;
  • CCNA.

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