About us:

Bicom Systems was founded in 2004, and has grown to become a leading global company, employing people across the world. Our teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Enterprises, Call Centers, and above all – Telecommunication Service Providers.

At this moment our clients are using our virtualization solution, SERVERware, and our PBX telecommunications solution, PBXware on tens of thousands of unique instances. Millions of end-users are using our VoIP phone and application solutions, Meeting, gloCOM GO and gloCOM and consuming over tens of millions of calls and meetings per day. We achieve all that by creating close relationships with our partners and the whole ecosystem we are in.

While our focus is on satisfying the client's needs, we do care about employee's well-being including personal career and knowledge path, life-work integration, and stress management. Our employees can and are working from home, all over the world. Join us from wherever you are and become part of the Bicom family while we are liberating the world from traditional communication systems!

We provide:

• Relaxed and exciting work environment;
• Competitive salary;
• 1 week of personal development for every 3 weeks of work with our BiAgile weeks;
• Opportunity to work with world-class clients;
• Continuous travel and education opportunities;
• Shorter work hours on Friday for a better rest;
• Modern and quality software tools to facilitate your work;
• All the equipment you need to shine (laptop, 27’’ monitor, professional headset, HD webcam, other peripherals);
• Team buildings;
• Football on Fridays after work (maybe other sports if you assemble a team).

Your day looks like this:

• Implementation, installation, configuration, and testing of necessary software and hardware to existing and new clients;
• Training clients on purchased/leased software, to enable efficient use of software;
• Responsible for planning and executing various post-deployment projects, such as server reconfiguration and installation, cluster upgrades, various hardware and geographic software migrations, and similar projects;
• Holds training of existing programs/software and QA sessions;
• In charge of simple applications;
• Holds all other internal training of existing programs/software for new employees.

Requirements:

• Proficiency in spoken and written English;
• Basic experience/understanding in hardware and servers;
• Basic knowledge of Linux and IP networks;
• Communicative, organized, and disciplined;
• Must be able to multitask;

This is how you stand out:

• Voice over IP;
• Bachelor degree in IT;
• CCNA.

Location: BiH, preferably Tuzla