About us:
Bicom Systems was founded in 2004, and has grown to become a globally competitive telecommunications company, employing over 120 people across the world. Our teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Call Centers, and above all – Service Providers.
We have offices in Tuzla, Sarajevo, Zenica, London, Canada, France and USA.

At this moment our clients are using our virtualization solution, SERVERware, and our PBX solution, PBXware on more than 10 000 unique instances. Over 1 000 000 end users are using our VoIP phone and application solutions, Meeting, gloCOM GO and gloCOM and consuming over 10 000 000 calls and meetings per day. We achieve all that by creating close relationships with our partners and the whole ecosystem we are in. 

Your day looks like this:

• Implementation, installation, configuration and testing of necessary software and hardware to existing and new clients;
• Training clients on purchased / leased software, to enable efficient use of software;
• Responsible for planning and executing various post-deployment projects, such as server reconfiguration and installation, cluster upgrades, various hardware and geographic software migrations, and similar projects;
• Holds trainings of existing programs / software and QA sessions;
• In charge of simple applications;
• Holds all other internal training of existing programs / software for new employees.

Requirements:

• Proficiency in spoken and written English;
• Basic experience/understanding in hardware and servers;
• Basic knowledge of Linux and IP networks;
• Communicative, organized, and disciplined;
• Must be able to multitask;
• Must be capable of traveling worldwide if required.

This is how you stand out:

• Voice over IP;
• Bachelor degree in IT;
• CCNA.

Location: BiH

No of positions: 2

Sounds interesting? We would love to meet you. Apply here.